Repairs

All repairs are dealt with swiftly and efficiently according to our Top Brands advised warranties. Our repair centre is situated in JHB and has the ability to swop and replace circuit boards as per Manufacturers specifications.

In order to speed up the repairs/warranty process, it is suggested to return product to TPA Security Distributors as soon as possible:

  1. Product needs to be booked in at the relevant Branch
  2. Branch to book-in with relevant repair slip
  3. Defect product needs to be returned to Repair Department
  4. Repair Department to asses defective product
  5. Defective product to be repaired/swopped out after evaluation

The process, should take approx. 48 hours from receipt of the Repair Department. Please note the lead-time provided does not include transportation time to and from Repair Department as well as delays at branch level.

TPA Security Distributors Technical Department:

Gauteng – (011) 475 0844